IT purchasing can be a hassle, so we make it easy for you. We are passionate about giving our customers a high level of service and that is why our clients stick with us and come back for more. Consensus Technologies is a partner you can trust.
With over 20 mainline distribution outlets at our fingertips, sourcing your goods at the right price and, more importantly, delivering them at the right time is something we have developed into a fine art.
IT Procurement and Product Supply
Pre-configuration and Dedicated stockholding – Through the use of clearly defined Service Level Agreements, Consensus can rapidly deliver ready to use Servers, Laptops and Workstations. Carrying dedicated pre-configured stocks reduces, to an absolute minimum, the chance of DOAs and faults on new units.
Cost effective product fulfilment – The choice of supplier for commoditised items is frequently cost driven. Consensus will compete head on with all competitors to provide aggressive pricing. In addition to competitive pricing, products will be shipped swiftly and efficiently.
On site engineering and Technical Resource – Consensus can provide resident on-site resource. We can supply resources with a variety of skill sets – from basic engineering support through to high level resources such as Cisco CCIE, Microsoft MCSE, HP ASE and VMware.
Irrespective of the differing technical ability of the engineering resource provided, all our engineers and technicians will have a high level of interpersonal skills and will have the backup of the whole of our support team.
Engineering and technical resource can be provided on an ad hoc basis or on a contracted and forecasted basis. On either basis the costs of utilising our resource will compare favourably to the unsupported and irregular contractors marketplace.
Server and Infrastructure support – Consensus can provide high level support to mission critical server and LAN/WAN infrastructure equipment. Server and infrastructure support requires technical excellence to be allied with slick and efficient logistics.
We provide a full range of Server and Infrastructure support services including:
- Warranty uplift on purchase
- 2 hour, 4 hour and 8 hour contracted fix times
- On-site hardware support
- Resident permanent on-site engineering resource
- Loan units and swap outs from dedicated pre-configured stocks
The support of mission critical equipment is high profile and downtime will be quantified and judged against the enterprises bottom line – in this area where support is critical we have the ability to outperform, adding to the credibility of the client’s in-house IT team.